Legal

Privacy Policy

Effective date: March 2026

This Privacy Policy describes how KitchenAI360 (“we”, “us”, or “our”) collects, uses, and handles information when you visit our website or interact with our platform. By using our website, you agree to the practices described here.

1. Information we collect

Information you provide

When you submit a waitlist request or demo request form, we collect the contact information you enter — typically your name, email address, professional role, and any optional details you choose to include.

When you use the planning platform (once available), we collect the project parameters you enter: kitchen dimensions, appliance selections, layout configuration, and any notes you include in your submission.

Information collected automatically

When you visit our website, we automatically collect certain information through analytics tools including: pages visited, time on page, browser type, operating system, referring URL, and approximate geographic location (country or region level). This information is used to understand how the site is used and to improve it.

We use Vercel Analytics and Vercel Speed Insights for this purpose. These tools do not collect personally identifiable information beyond what is described above.

2. How we use your information

We use the information we collect to:

  • Process and respond to waitlist and demo requests
  • Contact you about early access availability
  • Process kitchen layout review submissions on the platform
  • Understand how the website and platform are being used
  • Improve the platform based on usage patterns
  • Comply with legal obligations

We do not use your information for advertising purposes. We do not sell, rent, or trade your personal information to third parties.

3. How we store your information

Contact information collected through forms is stored in a secured database hosted on our platform infrastructure. We apply reasonable technical measures to protect stored data from unauthorized access.

We retain contact information for as long as is necessary to fulfil the purpose for which it was collected, or as required by law. You may request deletion of your information at any time by contacting us (see Section 7).

4. Third-party services

We use a small number of third-party services to operate the platform:

  • Vercel — hosting and analytics infrastructure
  • Resend — transactional email delivery (for confirmation emails)

Each of these providers has its own privacy policy and data handling practices. We use them solely to provide the services described and do not authorise them to use your data for their own purposes.

5. Cookies

Our website may use cookies or local storage for basic functionality (for example, to preserve a session or remember preferences across page loads). We do not use third-party advertising cookies or tracking pixels.

You can control cookie behaviour through your browser settings. Disabling cookies may affect some site functionality.

6. Children's privacy

Our website and platform are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will delete it.

7. Your rights and choices

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Withdraw consent to email communications at any time

To exercise any of these rights, contact us. We will respond within a reasonable timeframe.

8. Changes to this policy

We may update this Privacy Policy as the platform develops. If we make material changes, we will update the effective date at the top of this page. We encourage you to review this page periodically. Continued use of the website after changes are posted constitutes acceptance of the updated policy.

9. Contact

If you have questions about this Privacy Policy or how we handle your information, please use our contact page.